What are the two most important factors at this critical point?

Timely Response                          
Your organization must not ignore a complaint or delay in addressing it.                                          
In Kansas City, a jury recently awarded a plaintiff $6.8 million dollars in a sexual harassment case.  When questioned after the verdict was announced, members of the jury attributed the large award to the employer's failure to train its managers and to implement a timely and effective process for addressing complaints of harassment.

Protect you business reputation and bottom line by training your supervisors to recognize complaints of inappropriate behavior and react appropriately. 

Understanding of Complex Issues and Resolution                 
Acting quickly is not enough.  An employer must take effective measure to address such complaints.  Encompass Resolution provides you years of specialized expertise in complaint investigations.

Ann's extensive experience in investigating complaints of discrimination and harassment are unique in the region.  She was a Senior Investigator for the EEOC, the federal agency charged with enforcing the laws that prohibit discrimination and harassment in the workplace. 

Ann has also represented both employers and individuals in claims of discrimination against their employers and in that capacity gathered facts and vital information in hundreds of situations.  She has also conducted independent third party investigations of complaints of discrimination and harassment for employers nationwide and can do the same for your organization.

This unique background gives Ann a keen insight into the issues that make employers vulnerable to employee claims.  She also understands first-hand how governmental agencies evaluate and process claims.  Her background as a plaintiff attorney give her insight into what drives an employee to retain an attorney and what employers can do to resolve matters satisfactorily before that occurs.